Jewelry companies need digital solutions capable of combining craftsmanship precision, process control, and advanced data management.
The software and apps developed by ePlay are designed to support every stage of jewelry production: from job order management to factory monitoring, all the way to relationships with clients, boutiques, and international buyers.
An integrated digital ecosystem that enhances efficiency, quality, and competitiveness in the jewelry industry.
Italian jewelry excellence is defined by a perfect balance between tradition and innovation.
ePlay software solutions are designed to strengthen this balance by enabling companies to:
Each module is developed specifically for the jewelry and goldsmith sector and can be configured to meet the unique needs of your company.
Jewelry manufacturing requires features that standard ERP systems simply do not offer:
ePlay develops software based on real operational requirements of jewelry manufacturers, not generic business logic.
The eManager suite by ePlay includes:
Each module communicates seamlessly with the others, creating a single, reliable flow of data that supports smarter decisions and scalable growth.
The digital solution for your jewelry business.
The core of your business is born and evolves from the benefits that only fast, efficient and customized software can offer.
Italian jewelry manufacturers are considered a worldwide leader thanks to the combination of the craftsmanship of goldsmiths and the use of the most modern machinery destined for production.
For this reason, incorporating the functionality of eManager increases the potential and growth of the company’s production, favoring its natural workflow, in economic and management terms.
Thanks to its ERP technology and configurations focused on the main business activities, management flows can be defined for each individual activity of your gold company:
• processing account management;
• factory control;
• fiscal stock enhancement;
• statistical projections;
• monitoring agent commissions and all those activities included in the traditional business of managing a goldsmith company.
Manufacturing Execution System
The MES features of eManager allow you to perfectly manage all those activities provided for in the artisan goldsmith sector, such as recording times, drops and the total on the quality control phases of each process.
Through its eTracking system moreover, available for pc, mobile and accessible from the different operating systems – Windows, iOS and Android – you can monitor the working activities of each of your employees; in fact, the installation of the software foresees its presence in the logistics stations and at the production managers, in the islands intended for the weighing of orders, connected to the electronic scales and side by side with the activities of the artisans, who have their own tablet on their workbenches.
The technological evolution for the luxury world.
Your goldsmith company needs an exclusive and dedicated product, which meets all its demands and considers the peculiarities of the strategic and operational processes of this sector, such as advanced and personalized management of customer master data and profiling based on the analysis of purchase history, sell-out and approval indexes of products viewed at the fair, in store or on the website.
eManager CRM is thus the Web-Based platform specifically for customer management, to which activities of promotion and sales of services or products are integrated.
Its high customer profiling allows a better sales proposition, based on an accurate definition of the desired and chosen products and on the monitoring of all the activities shared with the customer: communication, co-marketing, events, commercial proposal, sales and after-sales, where customer care and assistance service complete the offer.
You will be able to interact with your international customers with the help of artificial intelligence and with all internal operators at all times, via e-mail, Chat, Task, Calendar, Project Management, WhatsApp or Social Network.
X-Live is a unique and innovative tool for managing your online jewelry store: a simple and intuitive digital video conference with integrated direction and multicamera management to present and sell your jewelry online just like in a physical store.
ePlay offers three main software modules: ERP for business management, MES for production control, and CRM for sales and customer relationship management.
The suite also includes X-Live, a professional video conferencing solution designed for business use.
Yes. All ePlay solutions are developed specifically for jewelry companies, workshops, brands, and manufacturers that require advanced traceability, precious metals management, and complex production processes.
Yes. All ePlay software modules are natively integrated and share real-time data, ensuring a seamless operational workflow without interruptions.
Yes. Each solution is modular and configurable based on the company’s needs, whether it involves artisanal production, subcontracting, luxury brands, or structured industrial jewelry companies.
Yes. ePlay provides continuous technical support, dedicated training, and full assistance during the operational adoption of the software solutions.
The most suitable software for jewelry manufacturers is eManager ERP XOX, as it is specifically designed for jewelry production.
Unlike generic ERP systems, it integrates precious metals traceability, subcontracting management, bills of materials, production phase tracking, inventory control, and certifications, with native integration to MES and CRM.
This ensures full control over costs, timelines, and quality, increasing efficiency and profitability for workshops, brands, and subcontracting jewelry companies.
For your digital goldsmith business.
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