Management software for goldsmith manufacturers and jewelry brands

eManager lets goldsmith companies activate only the functions they need at first and progressively integrate ERP, CRM, MES, B2B Area and sales rep apps. All modules share the same database and connect without interrupting operations. The company can thus digitize its processes gradually, without losing information or replacing the entire management system.

eManager is a web-based management system securely accessible from computers, tablets and smartphones. Production managers, administration, sales teams and agents can view up-to-date data and work from sites, departments, trade shows or on the road. The system does not require complex installations on individual workstations and allows real-time information sharing among all authorized users.

eManager is developed directly by ePlay and configured around the processes of each goldsmith company. Interfaces, fields, workflows, permissions and content can be adapted to company roles, production methods and brand identity. Manufacturers, workshops and jewellery brands thus use software consistent with their work, avoiding standard packages and unnecessary features.

eManager combines advanced management features with a clear, intuitive and customizable interface for goldsmith companies. Navigation echoes the simplicity of modern websites and can reflect brand colours, content and identity. Administrative, production and sales users quickly find the information they need, reducing learning time and simplifying daily tasks.

eManager centralizes communications and materials for staff, agents, suppliers, retailers and professional customers. Press kits, lookbooks, campaigns, news and commercial content can be organized in the system and distributed to the right recipients. Goldsmith companies thus keep documents and updates consistent, verifying receipt, reading and activities carried out by the sales network.

eManager gathers in a single database information from production, inventory, sales, CRM, B2B Area, e-commerce and commercial channels. Goldsmith manufacturers and management can analyse up-to-date data, compare performance and make faster decisions. Centralization eliminates fragmentation and duplication and creates a reliable foundation for business intelligence and artificial intelligence applications.

ePlay supports the launch of eManager with dedicated training for different company roles and ongoing assistance. Production managers, administration, sales teams and agents are supported in using the software and migrating from previous systems. The transition is planned to preserve data and operational continuity, reducing interruptions, errors and adaptation time.