Frequently asked questions about ePlay products and services.
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What is a B2B area for jewellery manufacturers used for?
A B2B area lets retailers, distributors, buyers and professional customers access catalogues, price lists, availability, documents and orders through a reserved digital environment. XOX Area B2B makes the commercial network more autonomous and reduces repetitive requests, manual sends and fragmented communication.
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How can retailers and distributors place orders online?
XOX Area B2B lets professional customers browse products, variants, custom price lists and availability and submit orders or reorders directly from their profile. Requests are linked to customer data and shared with sales, warehouse and production, simplifying B2B process management.
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How can price lists, documents and reserved content be managed for each B2B customer?
Profiles, roles and permissions make it possible to differentiate prices, currencies, commercial terms, catalogues and documents by customer, market or sales channel. Each user sees only authorised content, while the company keeps control over information distribution and the different conditions applied.
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How can sell-out, reorders and collection performance be monitored across the distribution network?
Collecting sell-out data lets manufacturers analyse sold products, rotations, replenishments and collection performance at retailers and distributors. The information helps sales, warehouse and production plan availability and procurement and develop more targeted activities for customers and markets.
Read answer →
What is a B2B area for jewellery manufacturers used for?
A B2B area lets retailers, distributors, buyers and professional customers access catalogues, price lists, availability, documents and orders through a reserved digital environment. XOX Area B2B makes the commercial network more autonomous and reduces repetitive requests, manual sends and fragmented communication.
How can retailers and distributors place orders online?
XOX Area B2B lets professional customers browse products, variants, custom price lists and availability and submit orders or reorders directly from their profile. Requests are linked to customer data and shared with sales, warehouse and production, simplifying B2B process management.
How can price lists, documents and reserved content be managed for each B2B customer?
Profiles, roles and permissions make it possible to differentiate prices, currencies, commercial terms, catalogues and documents by customer, market or sales channel. Each user sees only authorised content, while the company keeps control over information distribution and the different conditions applied.
How can sell-out, reorders and collection performance be monitored across the distribution network?
Collecting sell-out data lets manufacturers analyse sold products, rotations, replenishments and collection performance at retailers and distributors. The information helps sales, warehouse and production plan availability and procurement and develop more targeted activities for customers and markets.
FAQ for jewellery manufacturers | ePlay software & services
