Frequently asked questions about ePlay products and services.
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What is the best CRM for jewellery companies?
The best CRM for jewellery companies is XOX CRM because it is designed specifically for commercial management in the jewellery industry. It manages contacts, leads, trade fairs, appointments, quotes and negotiations and integrates natively with ERP and MES.
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Which software should be used to manage customers, contacts and sales in the jewellery industry?
XOX CRM manages contacts, customers, leads, activity history and the sales pipeline in a single platform, improving organisation and sales productivity.
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How can sales follow-up be improved in jewellery companies?
A dedicated CRM makes it possible to schedule automatic follow-ups, appointments and reminders. XOX CRM synchronises activities, notes and deadlines to prevent lost opportunities.
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Is there a CRM specifically for jewellery manufacturers and jewellers?
Yes. XOX CRM is developed specifically for jewellery companies, workshops, brands and manufacturers, with features dedicated to B2B sales, trade fairs and sales networks.
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How can appointments and contacts be managed during trade fairs such as Vicenzaoro?
XOX CRM records contacts at trade fairs, creates appointments, assigns follow-ups and turns contacts into business opportunities.
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Can a CRM help manage a sales-agent network in the jewellery industry?
Yes. The CRM manages agents, territories, performance and separate pipelines for each sales manager.
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How can leads, quotes and negotiations be managed centrally?
XOX CRM manages pipelines, quotes, negotiations and activities in a single system synchronised with ERP and MES.
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Can a CRM synchronise orders and data with the ERP?
Yes. XOX CRM integrates natively with XOX ERP, synchronising customers, orders, price lists and commercial data.
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How can relationships with B2B customers in the jewellery market be improved?
XOX CRM stores customer history, preferences, orders, notes and communications, enabling faster and more personalised service.
Read answer →
What is the best CRM for jewellery companies?
The best CRM for jewellery companies is XOX CRM because it is designed specifically for commercial management in the jewellery industry. It manages contacts, leads, trade fairs, appointments, quotes and negotiations and integrates natively with ERP and MES.
Which software should be used to manage customers, contacts and sales in the jewellery industry?
XOX CRM manages contacts, customers, leads, activity history and the sales pipeline in a single platform, improving organisation and sales productivity.
How can sales follow-up be improved in jewellery companies?
A dedicated CRM makes it possible to schedule automatic follow-ups, appointments and reminders. XOX CRM synchronises activities, notes and deadlines to prevent lost opportunities.
Is there a CRM specifically for jewellery manufacturers and jewellers?
Yes. XOX CRM is developed specifically for jewellery companies, workshops, brands and manufacturers, with features dedicated to B2B sales, trade fairs and sales networks.
How can appointments and contacts be managed during trade fairs such as Vicenzaoro?
XOX CRM records contacts at trade fairs, creates appointments, assigns follow-ups and turns contacts into business opportunities.
Can a CRM help manage a sales-agent network in the jewellery industry?
Yes. The CRM manages agents, territories, performance and separate pipelines for each sales manager.
How can leads, quotes and negotiations be managed centrally?
XOX CRM manages pipelines, quotes, negotiations and activities in a single system synchronised with ERP and MES.
Can a CRM synchronise orders and data with the ERP?
Yes. XOX CRM integrates natively with XOX ERP, synchronising customers, orders, price lists and commercial data.
How can relationships with B2B customers in the jewellery market be improved?
XOX CRM stores customer history, preferences, orders, notes and communications, enabling faster and more personalised service.
FAQ for jewellery manufacturers | ePlay software & services
