ePlay

Who we are ePlay: software and digital services for jewellery manufacturers

For over 25 years, ePlay has supported jewellery manufacturers, workshops, subcontractors and brands that design and produce jewellery collections. Founded in Valenza, at the heart of Italy’s jewellery district, it brings together business management software, websites and e-commerce, marketing and communication, photography and video, cloud services and IT infrastructure. A single specialist partner to digitalise business processes, showcase products and collections, and support commercial growth in B2B and B2C markets.

2025 results
of our group’s clients using our solutions!

+3.5K

ACTIVE USERS ON SOFTWARE

+2.7B

SALES WITH XOX SOFTWARE

+72.2M

VISITS TO WEBSITES

+360.3M

SITE IMPRESSIONS ON SEARCH

+1.1B

SOCIAL POST IMPRESSIONS

+4.4K

PHOTOS, VIDEOS, TV SPOTS

Which digital solutions does a jewellery manufacturer need?

Business management software, websites, marketing, photography, video and IT infrastructure to digitalise business processes, showcase collections and develop new commercial opportunities.

eManager

eManager is ePlay’s management software suite for jewellery manufacturers and brands. It brings ERP, CRM, MES, sales-rep apps and a B2B area into one connected ecosystem, so production, inventory, sales and the commercial network stay aligned and under control. It grows from deep vertical experience in the goldsmith sector: it simplifies complex processes, reduces operational errors and supports business growth with modules you can adopt flexibly, without a locked-in package. The answer for anyone looking for specialised jewellery and goldsmith ERP software.

Discover eManager, management software for jewellery manufacturers and brands

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eManager
eManager

How do we support jewellery manufacturers in digital transformation?

We analyse processes, tools and objectives to build integrated, progressive and sustainable solutions.

ePlay starts from the company’s real organisation: workflows, departments, data, existing tools and priorities. We coordinate business management software, websites, marketing, visual content and IT infrastructure, involving the right expertise at every stage of the project. The goal is to reduce manual work and misalignment, improve process control and create a digital ecosystem that can evolve with the company.

  • Analysis of processes and existing tools
  • Solutions configured around the company’s needs
  • Integration across management, production, sales and communication
  • Training, support and continuous evolution
ePlay — team and company identity
ePlay — team and company identity

Why choose a partner specialising in the Italian jewellery market?

Over 25 years of experience in the Valenza district and in the production and commercial dynamics of Italian jewellery companies.

ePlay understands the characteristics of the Italian jewellery supply chain, its districts, trade shows, sales networks and the processes connecting production, inventory, sales and communication. This experience enables us to develop solutions for jewellery manufacturers, workshops, subcontractors and brands that design and produce jewellery collections.

Our knowledge of the Italian market allows us to understand companies’ needs more quickly and integrate software, digital services and technology with the industry’s real operating methods.

  • Experience gained in the Valenza jewellery district
  • Knowledge of Italian companies and the production supply chain
  • Solutions designed for manufacturers, workshops and subcontractors
  • Support for trade shows, sales networks and projects also targeting international markets
ePlay — expertise in the jewellery sector and internationalisation
ePlay — expertise in the jewellery sector and internationalisation

What expertise does the ePlay team bring together?

Developers, software consultants, designers, photographers, marketing specialists and IT professionals serving jewellery manufacturers.

The ePlay team brings together technological, creative and strategic expertise to support manufacturers, workshops and companies across the jewellery supply chain in their digitalisation projects. The eManager, eCreative, eLight, eNetwork and eSystem divisions work in close coordination, from initial analysis and solution development through to training and support.

  • Integrated expertise in software, web, marketing, photography, video and IT infrastructure
  • Knowledge of the processes and requirements of the Italian jewellery supply chain
  • Direct, ongoing support throughout every stage of the project
ePlay — team and vertical focus on the jewellery sector
ePlay — team and vertical focus on the jewellery sector

They chose us

And many more…

FAQ

Who is ePlay and what do you do?

ePlay is a company within the XOX Group dedicated to jewellery manufacturers and brands. We support companies with digitalisation through software, website development, visual content, communication and marketing. Our work is designed to simplify day-to-day operations, improve processes and provide practical tools to grow in the market.

Do you work in other industries?

No. We focus exclusively on jewellery. That lets us be fully effective without redesigning from scratch every time: we grow and innovate in the same sector, together with our clients.

Are you software resellers?

Not for XOX solutions: XOX software is developed, managed and evolved in-house by ePlay. Through eSystem, we also provide hardware and software from certified partners, with direct configuration and support.

Do you also provide hardware and technical support?

Yes. We do not manufacture hardware ourselves, but we are a certified Dell partner. We supply computers, printers and more. Clients have a single point of contact for everything digital.

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