Software CRM
Profile customers, analyse purchase history, sell-out and interests, and coordinate communication, sales activities, events, after-sales and customer care with a web-based CRM built for goldsmith companies and sales networks.
XOX MES is the module developed by ePlay for jewellery manufacturers, workshops and brands that design and produce jewellery collections. It links jobs, departments, operators, precious materials, stones, processing times, metal loss and quality checks, so you can monitor every production stage in real time. Sharing data with XOX ERP makes it easier to coordinate production, warehouse, contract manufacturing and costs, improving process traceability, efficiency and control.
+3.5K
ACTIVE USERS ON SOFTWARE
+2.7B
SALES WITH XOX SOFTWARE
+72.2M
VISITS TO WEBSITES
+360.3M
SITE IMPRESSIONS ON SEARCH
+1.1B
SOCIAL POST IMPRESSIONS
+4.4K
PHOTOS, VIDEOS, TV SPOTS
XOX MES enables jewellery manufacturers and workshops to monitor the different stages of in-house production in real time, from casting and assembly to stone setting, polishing, finishing and quality control. Each job is linked to departments, operators, times, materials used and progress status, providing an up-to-date view of the entire production process. Shop-floor tablets, QR codes, barcodes and workstations allow operators to record completed activities directly, reducing manual steps, errors and delays in updating data. Information is shared across production, warehouse, technical office and administration, making it easier to coordinate the different areas of the business. Continuous monitoring also helps identify stoppages, delays and bottlenecks, improving efficiency, planning and on-time delivery.

XOX MES digitises and monitors the main production activities of jewellery companies and workshops, linking jobs, materials, operators, departments and machinery in a single flow. The system records work progress and makes up-to-date data available for day-to-day production control.

Manage subcontracting, production, fiscal warehouse, commissions and business flows with a configurable ERP for goldsmith manufacturers and jewellery companies.
Profile customers, analyse purchase history, sell-out and interests, and coordinate communication, sales activities, events, after-sales and customer care with a web-based CRM built for goldsmith companies and sales networks.
Record times, manufacturing losses and quality checks for every process and monitor operations with eTracking, integrated with production workstations, tablets and electronic scales, for complete MES management of the goldsmith process.
Give your sales network a digital catalogue with up-to-date products, price lists and availability. Agents can present collections and collect orders from tablet, smartphone and computer, with data synced to the management system.
Offer retailers, distributors and professional customers a reserved B2B area to browse catalogues, price lists, availability and documents, place orders and access data always up to date and synced with the management system.
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A MES is a system that monitors and controls production in real time. XOX MES tracks every processing stage and optimises time and costs.
It reduces errors, waste and delays. With the MES, you always know where each item is and which production stage it has reached.
Yes. XOX MES oversees subcontracting, suppliers, timings, progress and the return of outsourced work.
Yes. Each operator records activities in real time, generating accurate data on costs and performance.