ERP software for jewellery manufacturers

XOX ERP manages the warehouse of jewellery companies while accounting for the specific characteristics of precious materials, components, semi-finished goods, finished products, work in progress, repairs and assets entrusted to in-house departments or subcontractors. Each item is classified by nature, status and location, linking stock levels, movements, production, orders and availability. Integration with bills of materials, barcodes, label printers, carriers, shipping systems, websites and e-commerce keeps data up to date throughout the business ecosystem. The company can therefore see in real time what is available, what is allocated, what needs to be procured and where each item is located, reducing errors, manual checks and misalignment between warehouse, production and sales departments.

• Multi-level warehouse for raw materials, components, semi-finished goods and finished products.
• Control of materials entrusted to in-house departments and subcontractors.
• Connection with production, bills of materials, orders and availability.
• Repair management through to product redelivery.

XOX ERP enables jewellery companies to configure differentiated access for administrators, production departments, sales staff, agents, B2B customers and suppliers. Each user can view, modify or use only the information required for their work, according to their assigned role and responsibilities. Centralised role and permission management protects sensitive data such as price lists, orders, customers, documents, precious materials and manufacturing operations. Every action is recorded, making it possible to verify who viewed or changed information and when. The company therefore maintains greater control over processes, reduces the risk of unauthorised access and organises work more securely across offices, departments and external collaborators.

• Custom profiles for internal and external users.
• Differentiated access to data, documents and manufacturing operations.
• History of actions and changes.
• Greater security and control over business processes.

XOX ERP enables jewellery companies to centrally manage invoices, delivery notes, orders, quotations, proforma invoices and commercial documents using data already stored in the system. Items, quantities, weights, prices, customers, sales terms and logistics references are entered automatically, reducing manual input, errors and inconsistencies between sales, administration and warehouse departments. The software also supports e-invoicing, multi-currency transactions, customs documents, carnets and export procedures for international markets. Integration with cash registers, POS, administrative systems, e-commerce and the B2B area keeps tax, commercial and logistics data aligned. This enables the company to produce documents faster, improve information control and ensure greater continuity in sales and shipping processes.

• Automatic generation of invoices, delivery notes, orders, quotations and proforma invoices.
• Management of exports, carnets, customs documents and multiple currencies.
• Integration with POS, e-invoicing, e-commerce and the B2B area.
• Consistency across items, customers, prices, weights and commercial terms.

The artificial intelligence features integrated with XOX ERP help managers and executives at jewellery companies interpret data from warehouse, sales, orders, production and invoicing. Information already stored in the system is connected and transformed into indicators, analyses and useful answers for the company's day-to-day management. Natural-language queries provide information on KPIs, stock, requirements, sales trends and operational performance without having to consult multiple reports separately. The system can also highlight anomalies, trends and significant changes, making it easier to identify issues and opportunities. Answers comply with the data and permissions configured in the system, so each user accesses only the information intended for their role. Artificial intelligence does not replace XOX ERP; it uses centralised, up-to-date data to make it easier to understand and to support faster, better-informed operational and strategic decisions based on verifiable information.

• Integrated analysis of warehouse, sales, orders, production and invoicing.
• Natural-language answers on KPIs, stock, requirements and performance.
• Identification of anomalies, trends and significant changes.
• Decision support based on up-to-date, centralised data.

XOX ERP enables jewellery companies to manage production, materials, warehouse, orders, documents and administration through shared data and coordinated processes. Integration between the different areas reduces manual work and makes it easier to control every stage, from jewellery design through to sale and delivery.

• Complete production management in a single ERP software.
• Fewer errors and shorter processing times.
• Cost control for materials, stones, operations and time.
• Process traceability for certifications, checks and audits.
• Automation of flows between production, warehouse, sales and administration.
• Up-to-date data accessible to the different company departments.
• Greater control over requirements, stock and procurement.
• An advanced management experience designed specifically for the jewellery sector.

XOX ERP is business management software developed specifically for jewellery manufacturers, workshops and companies throughout the jewellery supply chain. The expertise ePlay has built since 1999 turns the sector's real needs into dedicated features, avoiding generic tools or multiple separate software systems.

• A vertical ERP for the goldsmith and jewellery sector.
• A single application for production, logistics, sales and administration.
• Configuration based on the company's processes and roles.
• Simplified updates without complex migration projects.
• Real-time information without fragmented synchronisation.
• A modular architecture that grows with the company.
• Direct development and support from the ePlay team.
• Data continuity across offices, departments, sales network and professional customers.

XOX ERP uses web-based technology that enables authorised users to work securely from computers, tablets and touch devices. The software is designed to connect with tools already used by the company and keep data, products, availability, orders and documents up to date throughout the digital ecosystem.

• Web-based, cross-platform technology for Windows, Mac and tablets.
• Interfaces optimised for touch screens.
• Support for barcodes, QR codes and RFID.
• Integration with electronic scales and production equipment.
• Connection with XFRAME, websites, e-commerce and B2B platforms.
• Real-time synchronisation of items, images, price lists and availability.
• Integration with administrative, tax, logistics and document systems.
• A secure, high-performance architecture configurable according to company roles.